September 23, 2017 at ten:23 am Hi there after phone you CSR above 40 instances on unique individuals’s telephones. The one individual that tried to assist me was Pleasure. My cell phone Virtually no sign for nearly a month. I informed joy I’ve just had about 21 Surgical treatment’s to repair my damaged back . I have 4 nurse and Doctor’s to come change my dressing give me my IV and my medication. My dressings or any issue hasn't been change it’s stuck to my pores and skin . Pleasure stated I'd personally recived a completely new mobile phone and also a SIMS card so I could acquire the health care assistance I need .I had to move from my home simply because un capable to go upstairs. I recived The brand new phone Friday the 21st it experienced a major SIMS card that doesn’t match. I identified as your CSR. Was advised to have up and go acquire a single . I claimed how should you’re less than able to walk . I paid out my Monthly bill but can’t get any enable . I had been instructed I’ll gained exactly the same telephone this phone is larger . It don’t fit my to situation’s to safeguard the mobile phone a pink one particular plus a rubber backing . I like to no Why metropc handle people’s on Disability like they don’t treatment about them . I’ve known as so much they just cling up on me Once i provide them with my I’d code . METROPC IS Don't just JEOPARDIZING MY HEALTH They've got Charge ME A lot more Ache AND SUFFERING PLUS Revenue .
.and whenever we try to connect with a cooperate Business, it offers us right again to customer care; Every person we converse suggests, “I’m sorry”, Sure, you happen to be….don't be sucked in by their great ‘offers’; there are actually more cost-effective ideas by means of distinct companies available Using the identical products and services; Metros rates aren’t that terrific, you will get precisely the same or better charges with other carriers …. conserve your self plenty of problems and difficulties DON’T Get OR DO BUSINESS WITH METRO PCS they will lie for you, they're going to reap the benefits of you, they'll take your money and run
S Federal Government Company and chose to shift to another place. Because this moved needed the termination of my partnership with MetroPCS and the cancelation of my companies, I requested two uncomplicated matters:
How about regard in your buyers???? I'm extremely let down in what your business considers “customer service”.
June 25, 2016 at eight:05 pm I have an Alcatel intense 1 XL that iwas acquired in April and the headphone jack has not worked, it’s gone off instead of return on a number of occasions. Now if it shuts alone off you can only get it to come back on by pressing the power button and the down button. In some cases I really have to go several days only being able to text because it gained’t connect the decision both direction. By disconnecting immediately just after the person on one other end answers or After i solution from this end.
00three instances charged and my mobile phone nevertheless is off I went again and they didn’t want that can help me they explained it’s not the method it’s my financial institution !my lender didn’t acquire The cash my cellular phone’s been off for 4days I'm able to’t get customer care I’ve been with metro as it 1st open this is how I get taken care of pretty poor I’m hunting into another support metro greater return my funds#!#
January 15, 2016 at 7:20 am I am wanting to understand how this is simply not Phony marketing and may be investigated. I was a metro pcs consumer for years but I’m into the newest technological innovation. I needed the phone i wanted to use and metro won't sell phones like samsung galaxy Notice 4. I desired the samsung Take note four I bought unlocked from T-cell no deal after taxes and costs was $710.00 Immediately after being with T- mobile for 11 months and Uninterested in shelling out $thirty for your hotspot by itself in my plan I had been serious about returning to metro so I contacted them on several occasions by phone and in shop to make certain if I switch that my phone can be compatible and that I might hve a hotspot function was extremely important for my enterprise. I had been assured whenever over the mobile phone As well as in retail outlet Sure everything would function as well as phone was procured from their sister network T-mobile.
Contact 5…was instructed I really have to head over to corporate keep above 100 miles absent or file insurance plan claim and pay deductible (WHAT) will get transferred to producer phone number without having remaining offered the phone number and so they ended up shut so couldn’t get by
April 30, 2016 at 12:forty two am I should say I have not expert this quantity of pure not enough fascination in customer service as I've professional with metro. I switched my services in Dec2015. Due to the fact that time I have expert dropped phone calls,mobile phone not ringing goes straight to voice mail, mobile phone locks or freezes up, can’t obtain the web, I can’t hear the caller or they will’t hear me and the like and on and on. I've identified as customer support not less than once per month at times far more given that likely with metro. All I might get them to do efficiently is reset the mobile phone which happens to be their response to each concern and hardly ever fixes the issues. Oh Indeed let’s not overlook the efficiently acquire my revenue each month. I a short while ago disussed Continued which has a cs agent using coverage to exchange the telephones I have problems with , at which time I was advised my alternative Price view website tag was twenty.
Central Square After i’m in Central Sq. Cambridge them it plays the way in which its supposed to Enjoy with out these Central Square it stops playing. And I need to acquire this challenge resolved because am purchasing the support my cell phone number is 857-939-6663
August 10, 2015 at six:14 pm I am a really pissed off shopper to start with off I switched from Strengthen cellular where I was a buyer 10yrs listening to metro sponsores considering I was likely for an improved pay as you go mobile phone my cellular phone goes black right after two weeks so I drop by metro retailer wherever I purchased the cellphone they explained they couldnt enable me immediately after I explained that customer support stated I have a warranty even now no aid so I phone again they ship me to another store I'm going last but not least I get enable much from the place I keep they order me a fresh telephone my telephone arrived August 5 the day b4 my birthdAy occur I consider my cellular phone house cost it and head over to bed only to awaken and see my cellular phone will not be charging in order that they basically replaced my broke cell phone with Yet another broke phone I was so in tears the day of my birthday no cell phone and I by now waited a week so I simply call right now to check out if it's came as well as owner tells me its pending when I paid out for my cellular phone metro didnt give me XXXXX and I would like my file***ing money or my file***ing cell phone This is actually the next file***ing 7 days with no file***ing cell phone I am gonna sue the f*** from metro if somebody dont give me my sh*t heading back again to boost After i get my file***ing cellular phone f*** metro pcs they have to b shut the file*** down pissed off shopper
December fourteen, 2015 at four:twelve pm under no circumstances shop at metro pcs, their provider is no superior, i have known as and referred to as service Middle a dozen moments, they won't Allow you to check with a supervisor, they go away you on keep, Most people informs you anything distinctive. i bought a phone n applied it for 3o days only, i wrote a Test and built my 2nd payment.they they shut off my assistance, i known as my lender n my Look at was cashed but they claimed they hardly ever acquired it. its been per month now and nonetheless no support. you speak with individuals abroad in mexico and brazil , no person from United states of america.
October three, 2017 at one:17 pm Don’t at any time head over to this department of metro pcs! I'd the worst working experience with Lester a sales affiliate in the store. He is incredibly rude and unprofessional and ought to have his task taken away. The method that he addressed me as being a faithful buyer for more than six 6 years right until fewer than 24 hours back is extremely unacceptable! They in some way Have a very coverage to unlock their telephones only after 3 months. I purchased a telephone for my small boy for $119 but it was Lively on my account for underneath 30 times. Like a previous buyer you should verbally Permit buyers understand that if they switch carriers inside of that time-frame that the telephones wouldn't be unlocked and sad to say to procure a telephone that you can not use. One among The explanations I switched to T-Cell was mainly because I had been educated The person who established my cellphone line up did it improperly and that I would be billed higher payments as much as $one hundred ninety as a result of his mistake. I 1st arrived in to check out my possibilities about refunding the phone due to the fact T mobile ( Who bought them out) a retail store supervisor advised to refund it as it’s been fewer than 30 times. On the other hand they don’t know their plan however , you have the enterprise! I did the things they prompt mainly because T cellular couldn’t unlock my telephone and Lester Instructed me to get in touch with customer care or push to the corporate store all although shoving a piece of paper in my face of insurance policies and techniques!
January 22, 2015 at four:17 pm Im have issues with the Alcatel one particular touch fierce two and its freezes as well as charging port is shed and I hard to grasp reset my cell phone manufacturing facility reset it and it finding worse And that i try out to obtain a new pne and however no cellular phone I really should of went to a unique enterprise I called the metro organization and they said if I want a special telephone I must pay for one particular but im Unwell of the firm I advised my friends and family not to read the article get this business its not Superior